At uniqexplore.in, we strive to provide a seamless shopping experience. However, we understand that situations may arise where you need to cancel your order. Please review our cancellation policy below:
1. How to Cancel an Order
Orders can only be cancelled by sending a written request to our email: support@trendonhub.com.
Please include the following details in your cancellation request:
Order ID
Name of the customer
Reason for cancellation
2. Cancellation Window
Cancellation requests must be made within 24 hours of placing the order.
For Cash on Delivery (COD) orders, shipping charges are non-refundable.
Once the order has been processed or shipped, cancellations will not be accepted.
3. Refund for Cancelled Orders
If your cancellation request is approved:
A refund will be initiated to the original payment method used during the purchase.
Refunds typically take7-10 business days to reflect in your account.
4. Non-Cancellable Orders
Orders that have already been processed or shipped cannot be cancelled.
Custom or personalized products are not eligible for cancellation once processing has begun
